StudyBuilder On-Call
StudyBuilder On-Call gives you guaranteed response time telephone and email based technical support for study design problems or problems at study sites.
An incident consists of up to four hours of technical support to resolve your problem with additional hours charged at the standard StudyBuilder Design Consultancy rate.
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StudyBuilder On-Call
5 incident pack
BUY:
$ 5999
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StudyBuilder On-Call On-Site
StudyBuilder On-Call On-Site gives you guaranteed response time on-site technical support for study design problems or problems at study sites.
An incident consists of up to four hours of on-site technical support to resolve your problem with additional hours being charged at twice the standard StudyBuilder Design Consultancy rate.
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StudyBuilder On-Call On-Site
5 incident pack
BUY:
$ 11999
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StudyBuilder Design Consultancy
If you wish to outsource study design and implementation based on StudyBuilder products then our consultants will be pleased to help you.
The hours required depend on the complexity of your study, but typically if you have a protocol and paper case report form you should budget approximately two hours of consultancy per case report form page (includes layout, development of validation criteria, documentation and testing) typically resulting in a total of between 40 and 160 hours being required per study.
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StudyBuilder Design Consultancy
On site
BUY:
$ 799
per hour
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StudyBuilder Design Consultancy
Off site
BUY:
$ 399
per hour
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StudyBuilder Source Escrow
This new service aims to provide customers using StudyBuilder products in mission critical applications with the peace of mind that comes from knowing that they have access to the source code of the particular versions of StudyBuilder software deployed in a study if the worst happens.
The new service is offered on an annual subscription basis per product and version of the product for which the escrow service is required.
Our third party escrow agent only releases the source code if we withdraw a product and support for it is officially ceased or if we cease trading.
Use of source code is limited to maintenance and support activities.
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StudyBuilder Source Escrow
One year escrow agreement
BUY:
$ 11999
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StudyBuilder Accelerated Development
StudyBuilder is constantly working to ensure that our products include the features you need.
If you need a particular feature we have not implemented yet, please contact us to see if we can accelerate development for you.
